For clients of ScopeShield agencies

Your agency runs
on ScopeShield.
Here's what that
means for you.

If your agency sent you a Statement of Work, a change order, or CC'd a Guardian address on your project โ€” this page explains what each one is and why it's good for both of you.


What is ScopeShield?

A tool your agency uses
to run tighter projects.

ScopeShield is project scope management software for agencies and freelancers. It helps them write clear project agreements, get them signed, and track whether any new requests fall outside what was originally agreed. It makes projects run more smoothly for both sides.

When your agency uses ScopeShield, it means they're operating with a documented, AI-assisted process โ€” not just a handshake and an email chain.

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The SOW you signed

A Statement of Work is the document that defines exactly what the agency will deliver, what the timeline is, what's included โ€” and what isn't. ScopeShield generates it from the project brief so nothing is left ambiguous.

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The Guardian address

A project-specific email address your agency included in the kickoff. When you email it, ScopeShield checks your message against the signed SOW and flags if anything new has been requested. It's how your agency catches scope changes in real time.

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The change order

When a project evolves and you request something outside the original agreement, your agency will send a change order โ€” a short document that records the new work, the cost, and gets your signature. It keeps both sides aligned.

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The signing portal

ScopeShield uses an online signing portal โ€” no DocuSign account needed, no printing. You read the document, type your name, and click Sign. Both you and the agency get a signed PDF emailed immediately.


The Statement of Work

What's in the
document you signed.

A ScopeShield SOW covers nine areas โ€” from deliverables and milestones to revision policy and what happens if the project changes. It protects you too โ€” your agency can't quietly expand the project without your agreement, and you can't be billed for work that wasn't included.

Statement of Work โ€” Website Redesignโœ“ Signed

Section 2 โ€” Deliverables

Homepage redesign (desktop + mobile), 3 interior pages, contact form, CMS integration. Anything outside this list requires a signed change order.

Section 4 โ€” Revision Policy

Two rounds of revisions included per deliverable. Additional revisions billed at $125/hr and documented via change order.

Section 6 โ€” Change Order Policy

Any new work outside Section 2 will be documented in a change order, signed by both parties before work begins. No surprise invoices โ€” ever.

The Guardian address

That email address
in your project doc.

Your agency included a Guardian address when the project kicked off โ€” it looks like this:

Your project guardian addressscope-guardian-your-project-name@scopeshieldapp.com

When you CC it on an email or send to it directly, ScopeShield reads the message and checks it against the signed SOW. It's not spam. It's not surveillance. It's how your agency catches when a project is changing so both sides can agree on it properly โ€” before work happens and before an invoice surprises anyone.

If your email is in scope

Nothing happens. Your agency gets a quiet green flag and carries on with the work. You won't hear anything about it.

If your email requests something new

Your agency gets flagged with a change order suggestion. They review it, adjust if needed, and send it to you for signature โ€” before any extra work starts.

What you never need to do

You don't need an account. You don't need to install anything. Just email normally โ€” Guardian works in the background.

Why it's good for you too

You'll never be billed for work that wasn't agreed in writing. Every addition to the project is documented, costed, and signed before it happens.

Change orders

When you're sent
a change order.

A change order isn't a gotcha โ€” it's a mutual agreement. It means your project is evolving and your agency wants to document the new work properly before they do it. It's the professional way to handle it. Here's what one looks like:

Change Order #2 โ€” Website RedesignAwaiting signature
New requestBlog section (8 posts + archive) + updated brand guidelines doc
SOW referenceOutside Section 2 deliverables
Estimated time16 hrs
Rate$150 / hr
Change order total$2,400
Sign and approve change order โ†’

You review the scope, the hours, and the cost. If it looks right, you sign. If you have questions, you ask your agency directly โ€” the change order is just the documentation. Nothing starts until you sign.

Questions

Things clients usually ask.

No account needed. You sign documents through a link your agency sends you โ€” no login, no installation. The signing portal works in any browser.
That's the project's Guardian address. Your agency uses it to monitor the project against the agreed SOW. You can CC it on emails too โ€” it'll flag anything that looks like a scope change so it can be properly documented before work starts. It's not spam โ€” it's their project management system.
Yes. Electronic signatures are legally binding under most jurisdictions including the US, UK, EU, and most of the world. When you type your name and click Sign, a timestamped signed PDF is generated and emailed to both you and the agency immediately.
Only if you want the additional work done. A change order is a mutual agreement โ€” nothing outside the original SOW starts until both parties sign. If you don't want the additional scope, simply tell your agency and no further work proceeds.
Talk to your agency directly. The change order is a document, not a demand. Your agency can revise the hours, rate, or scope before you sign. Once both sides agree, a new version is generated and sent for signature.
Yes. A signed PDF is emailed to you automatically the moment you sign. If you need another copy, ask your agency โ€” they can resend it from their ScopeShield account.
Running your own agency or team?

Protect your projects
the same way.

ScopeShield is free to try for 14 days. No credit card. Brief to signed SOW in under 10 minutes.

Your Agency Uses ScopeShield โ€” Here's What That Means for You ยท ScopeShield